Terms of service
Last updated 10 September 2026
The short version: use it for your games, do not resell it or try to get around the limits, tell your table they are being transcribed, and treat what the AI says as a suggestion rather than a fact. Cancel whenever you like. Credit packs are the one thing you cannot get your money back on, so read clause 5 before you buy one.
1. Who this is between
These terms are between you and Scott Jacobs, a sole trader in Sweden trading as LoreMonkey. Registration number 870923-9175. Bäverdammsgränd 174, 124 63 Bandhagen, Sweden. Contact us at hello@loremonkey.com. By installing the software or creating an account, you accept these terms. If you do not, do not use it.
2. What you may do with the software
We give you a personal, non-exclusive licence to install and use LoreMonkey on machines you control, for your own games. A table you are paid to run is still your own game: a GM charging for a seat may use LoreMonkey at it. What you may not do is resell or rent LoreMonkey itself, offer it to other people as a hosted service, or strip out its limits and distribute the result.
3. Your account
You need an account for the AI features. Keep your login to yourself, give us a real email address, and tell us if you think someone else has got into your account. One free tier per person: creating extra accounts to get more free usage is a reason for us to close them. You must be 16 or older to hold an account and 18 or older to buy a plan or LoreMonkey Credits; the app asks, and we keep the date you answered.
4. Plans and payment
Paid plans are monthly subscriptions, charged in advance through Stripe, and they renew until you cancel. Prices are shown on the pricing page in US dollars, exclusive of tax. VAT or sales tax is added at checkout according to where you live, and the total is shown before you confirm.
- Cancelling. Cancel any time from your account. You keep access until the end of the period you have already paid for, and you are not charged again.
- Changing plan. Upgrades start immediately, after you confirm the prorated amount on a page hosted by Stripe. Downgrades start at your next renewal.
- Your statutory right to change your mind. As a consumer in the EU you have 14 days to withdraw from a distance contract. At checkout, before you pay, Stripe asks you to tick a box agreeing that the service starts straight away and that the right stops applying to a month once that month has been delivered in full. If you withdraw inside those 14 days we refund what you paid, less a proportionate amount for the part of the month already delivered to you. To withdraw, write to hello@loremonkey.com: any clear statement will do, and you do not have to give a reason. If that tick box was missing from your purchase, the full statutory right applies whatever this clause says.
- Refunds beyond that. We do not offer a general no-questions refund, and we cannot refund a month you have already played through or a renewal you meant to cancel. What we will always put right is our own mistake: a double charge, a charge after you cancelled, or a fault on our side that stopped the AI features working for a meaningful part of the month. Write to us and we will sort it out.
- Price changes. If we change what a plan costs, we will email you at least 30 days before the new price affects you. Cancel any time before it takes effect and you never pay it. We do not treat silence as agreement to a change we never sent you: if the email did not reach you, the old price stands. An existing subscription keeps the price it was created with until you are told otherwise.
5. LoreMonkey Credits
Credits are a separate one-off purchase, not a subscription. They top up a month in which your plan allowance has run out early. Buying and spending them are both features of our top paid tier, and the following applies to every pack:
- You can only spend them on the top tier. Credits cover model calls while your account is on that plan. If you downgrade or cancel, the balance stays on your account but you cannot draw on it until you are back on that plan. Buying credits does not by itself give you access to anything.
- They are spent last. Your monthly allowance is used first; credits only start covering calls once it is gone. They do not expire.
- They are not refundable and have no cash value. A pack is delivered to your balance the moment payment succeeds. Before you pay, Stripe asks you to tick a box confirming that you want it supplied immediately and that you understand this ends the 14 day withdrawal right in clause 4 for that pack. That tick is what makes this bullet work, and we keep a record of your answer: without it, the statutory right applies in full whatever this page says. We do not convert a balance back into money on downgrade, cancellation or account closure, and we do not transfer it between accounts.
- If something genuinely went wrong, tell us. A pack charged twice, or one bought minutes before a fault on our side, is our problem to fix, and we would rather hear about it than have you charge it back.
Credit prices are shown in the app before you buy, in US dollars, with tax handled the same way as a subscription.
6. Usage limits
Every plan includes a monthly allowance for the AI features. When it runs out, those features stop until your month resets, unless you hold a credit balance you are entitled to spend. The local features carry on regardless. We also apply rate limits and abuse protection, and we may throttle or suspend an account that is clearly being used to attack the service or run up cost deliberately. In particular: the free plan's AI trial shares one daily ceiling with every other free account, so on a busy day it can pause until midnight UTC, and paid plans are not affected by that ceiling; creating accounts and signing in are limited per address; and a run of wrong passwords pauses sign-in to that account for fifteen minutes.
7. Your content, and your table
Your transcripts, campaign notes and anything you import remain yours. We claim no ownership of them and we do not use them to train models.
You are responsible for what you feed into LoreMonkey. That means having the right to use the documents you import, and telling the people at your table that the session is being transcribed. Recording or transcribing other people without their knowledge may be illegal where you live, and that part is on you, not us.
8. What the AI produces
LoreMonkey generates suggestions, answers and recaps from your notes and from a language model. It can be wrong, it can miss things, and it can misread a transcript that speech recognition mangled. Treat everything it writes as a prompt for your own judgement. It is a game aid, and nothing it produces is advice of any other kind.
9. Availability
We will keep the service running as well as we reasonably can, but we do not promise it will never be down. We depend on other people's infrastructure, including our model provider, and their outages become ours. We may change or remove features, and if a change materially reduces what you are paying for, you can cancel.
10. Liability
LoreMonkey is provided as it is. To the extent the law allows, we are not liable for indirect or consequential loss, lost data, or anything that went wrong at your table. Where we are liable, that liability is limited to what you paid us in the twelve months before the problem. Nothing here limits liability that cannot legally be limited, including for death, personal injury or fraud.
In particular, "as it is" does not cut down rights you cannot sign away. If you are a consumer in the EU or EEA you keep your statutory guarantee that this digital service conforms to what we described and works as it should, together with the remedies that come with it. Where that guarantee and this clause disagree, the guarantee wins.
11. Other people's rights
LoreMonkey is not affiliated with, endorsed by or sponsored by Wizards of the Coast, Paizo, Chaosium, Discord, or the publisher of any other game named on this site. Those names belong to their owners and appear here only to say what the software works with. Importing a rulebook or an adventure you own does not change who owns it, and you are responsible for having the right to use what you import.
Speaker attribution reads the Discord client already running on your computer. That is your use of Discord rather than ours, so staying inside Discord's own terms, including anything they say about capturing audio from a voice channel, is on you.
12. Ending it
You can stop using LoreMonkey and delete your account whenever you want, from the Account page in the app. Deleting it ends any subscription at once, and the balance of any LoreMonkey Credits is not refunded (clause 5). We may suspend or close an account that breaks these terms, and where it is reasonable to do so we will tell you why first.
13. Changes to these terms
We may change these terms, for a new feature, a new price, or a legal requirement. When a change matters we will say so in the app rather than quietly editing this page, and the date at the top will move. A change to payment in clause 4, to the licence in clause 2, or to liability in clause 10 we will also email to account holders at least 30 days before it takes effect. If a change does not suit you, cancel before it applies.
14. Law and disputes
These terms are governed by Swedish law, and Swedish courts have jurisdiction. If you are a consumer, this does not take away the protection of the mandatory law of the country you live in, or your right to bring a claim there.
If we cannot sort something out between us, a consumer in Sweden can take it to the National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN). Consumers elsewhere in the EU may have access to an equivalent dispute-resolution body in their own country.